Privacy Policy

Last updated: October 6, 2024

This Privacy Policy describes how utekar.com ("we," "us," or "our") collects, uses, processes, and protects your personal information when you use our website utekar.com and related services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact forms or email
• Subscribe to newsletters or updates
• Create user accounts or profiles
• Use our online tools and calculators
• Participate in surveys or feedback requests

Personal information may include:

• Name and contact information (email address, phone number)
• Usage data and preferences
• IP address and device information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location information
• Browser type, version, and language settings
• Operating system and device information
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies (see our Cookie Policy)

Legal Basis for Processing (GDPR Compliance)

For users in the European Union, we process personal data based on the following lawful bases:

• Consent: When you provide explicit consent for specific processing activities
• Legitimate Interests: For analytics, security, and improving our services
• Contract: To provide services you request
• Legal Obligation: To comply with applicable laws and regulations

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our online tools and services
• To improve our website functionality and user experience
• To respond to your inquiries and provide customer support
• To analyze usage patterns and trends for service improvement
• To send relevant updates, newsletters, or marketing communications (with consent)
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our terms of service
• To personalize content and recommendations based on your preferences

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, always under strict confidentiality agreements
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or if necessary to protect our rights, safety, or property
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business assets
• Consent: We may share information with your explicit consent

International Data Transfers

Your information may be transferred to and processed in countries other than your own. If you are located in the European Union, we ensure that such transfers comply with GDPR requirements through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Other legally recognized transfer mechanisms

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

• Account data: Retained while your account is active and for up to 3 years after deactivation
• Usage analytics: Retained for up to 2 years for service improvement
• Communication records: Retained for up to 3 years for customer service purposes
• Legal compliance data: Retained as required by applicable laws

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request information about the personal data we hold about you
• Rectification: You can request correction of inaccurate or incomplete personal information
• Erasure: You can request deletion of your personal information (subject to legal limitations)
• Restriction: You can request limitation of processing under certain circumstances
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Objection: You can object to processing based on legitimate interests
• Withdraw Consent: You can withdraw consent for processing activities
• Opt-out: You can opt-out of marketing communications and certain data collection practices

To exercise these rights, please contact us using the information provided below. We will respond within 30 days (or as required by applicable law).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more detailed information about our cookie practices, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under 13 years of age (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and may also send notifications via email or website banners.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us: